Full-Time Claims Officer Jobs
Job Description
The Kenyan Alliance Insurance is a leading Insurance and Financial Services Company offering a wide range of financial products and services in insurance. The product range includes life and general insurance, pensions, investment planning, wealth management, retirement planning and medical insurance.
As part of our growth strategy, the Company seeks to recruit a dynamic, passionate, innovative and result orientated professional to the below position;
Main Purpose of the Job- (Job Summary)
The role holder is responsible for registering and acknowledging new claims, archiving claims files, updating various claims registers.
Main Responsibilities
- Register and acknowledge new claims
- Advise and follow up on claim requirements. (Documentation.)
- Maintain an updated repair progress register/movement of vehicles at the assessment centre
- Appointment of service provider – Windscreen replacements
- Analysis of claims documents as per claims guidelines
- Set initial reserves on claims within the limits and guidelines
- Follow up on claims requirements and documents
- Attend to clients promptly and provide Excellent Customer service and feedback to clients on claims progress
- Continuous Update of various claims registers
- Claim files archiving and ensure timely retrievals.
- Communicating with garages on repair/release of vehicles
- Doing preliminary demand letters to negligent third parties
- Making payment vouchers when the claims are finalized
- Recommend for a second assessment on accident vehicles whenever necessary.
- Evaluate the performance of the repairers and external assessors.
Perform any other roles as may be assigned by management from time to time.
Knowledge & Experience
The candidate must demonstrate and possess the following skills and qualifications:
- Bachelors of Commerce degree (insurance option preferred)
- Good progress in Professional qualification in Insurance (ACII/IIK )
- Two (2) years Claims insurance experience
- Good analytical skills
- Decision making skills
- Attention to detail
- Good Interpersonal skills
- Good Customer Service skills
How to Apply
If you are interested in the position and have the required qualifications, please email a detailed CV indicating the current and expected salary and cover letter clearly indicating ‘CLAIMS OFFICER’ on the subject line to hr@kenyanalliance.com by 10th May 2024. Only shortlisted candidates will be contacted.341 total views, 3 today