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12 Feb 2021

Full-Time Call Centre Agent Jobs

Pac University – Posted by Sunlit Centre Kenya Nairobi, Nairobi County, Kenya

Job Description

Call Centre Agent Job,  Customer Service Jobs February,

Call Centre Agent  

The incumbent shall be responsible for conversion of prospective students who have expressed interest to join the University. This shall be done through making telephone calls and also assisting prospects who walk in to the University to make inquiries.


  • Diploma in Business, Marketing, Communications, or related field
  • At least one year experience in a similar role
  • Excellent communication skills (oral and written)
  • Excellent customer service skills
  • Highly self-motivated and self-disciplined

   Key Responsibilities for the Call Centre Agent

  • Reach out to student leads through calling
  • Keep records of communication with prospective students
  • Receive and assist visitors who walk in to inquire about our academic programs
  • Prepare and submit admission reports
  • Achieve the targets agreed upon within schedule
  • Participate in the marketing activities of the University

How to Apply

If you believe you are the right candidate for the above position, kindly send your application letter and detailed Curriculum Vitae, also detailing your current & expected salary via EMAIL ONLY to not later than 16th February  2021. All applicants must clearly state the job they are applying for in their subject heading. Only shortlisted candidates will be contacted.

Job Categories: Admin & Clerical. Job Types: Full-Time.


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