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25 Apr 2017

Full-Time People & Culture Chief Manager Jobs

Kenya Revenue Authority – Posted by Sunlit Centre Kenya Nairobi, Nairobi County, Kenya

Job Description

Chief Manager, People and Culture Job at KRA

The main purpose of this job is to ensure alignment of employee behaviour and attitude to the desired
organisation culture.

Key Performance Areas for the Chief Manager Job

Organisation Culture

  • Interpret the corporate plan objectives and the desired organisation culture
  • Design and deliver strategies to create a culture of trust and facilitation
  • Act as the ambassador for the organisational culture and values
  • Drive culture and behavioural alignment
  • Ensure the desired organisation culture is upheld and embedded
  • Develop tools and methodologies for culture change programmes
  • Ensure awareness and compliance to national values
  • Provide guidelines on minimisation of employee resistance and maximise employee engagement
  • Provide departments with capacity for culture change
  • Set standards for both change management and culture change programmes
  • Develop award schemes that celebrate the desired behaviours and attitudes.

Change Management

  • Implement a structured approach to management of change
  • Develop and implement Change readiness Assessments
  • Ensure alignment of change projects to organisation objectives
  • Build capacity for change across the organisation
  • Develop and employ appropriate strategies to articulate business case and vision for change
  • Development of Change Management tools and methodology
  • Track change direction, impact and recommend corrective measures
  • Conduct organisation and people change readiness assessments
  • Ensure alignment of change projects to organisation objectives
  • Provide a structure for collaboration with Business Process teams in identifying projects for transformation initiatives
  • Provide and manage guidelines on how to minimise employee resistance and maximizeemployee engagement
  • Develop framework on direct support, coaching and mentoring to departments on change
  • management


  • Oversee all employee communication for maximise engagement
  • Ensure organisational change using effective project management skills
  • Develop and implement an employee communication Strategy
  • Disseminate information and communication of reform and transformations
  • Develop and apply structured change communication approach, build awareness, understanding and buy-in
  • Engage stakeholders to ensure a comprehensive change communications approach
  • Provide clarity and focus on changes happening in the Authority
  • Ensure tracking communication effectiveness-Develop a feedback mechanism for
  • communication initiatives
  • Develop a relevant and well updated Resource Centre

Employee Engagement

  • Design and lead initiatives to maximise the engagement of employees
  • Work with Human Resource in welcoming and orientation of new staff to ensure organisation
    culture alignment
  • Participate in exit interviews for necessary feedback on the internal organisation culture
  • Provide guidance in employee organisation culture surveys, analyse surveys
  • Design employee engagement programmes to meet gaps identified in the employee culture surveys
  • Work closely with Marketing and Communications division in obtaining external feedback on
    our organisation culture perceptions
  • Design programmes to meets gaps in employee engagement with external stakeholders

Qualifications for the Chief Manager Job

  • Relevant Bachelor’s Degree from a recognised university
  • Professional Certification in Change Management or other relevant areas
  • Master’s degree in relevant field is an added advantage
  • Minimum 10 years’ experience in a large and diverse organisation
  • Experience in managing large change management and culture transformation programmes
  • 3 years of which should be in management roles
  • In addition, those with experience in culture programmes under human resources or ERP
    programmes will find this job very relevant.
  • Flexible and adaptable
  • Ability to work with wide range of people
  • Assertive and self confident
  • Excellent organisation and planning skills
  • Excellent written, verbal communication and presentation skills
  • Analytical
  • Business minded

How to Apply

Click here to apply.

Job Categories: General Business. Job Types: Full-Time.


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