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23 Sep 2022

Full-Time Openings at KUSCCO Limited (6 Positions)

KUSCCO Limited – Posted by Sunlit Centre Kenya Anywhere

Job Description

As the voice and lobbyists for Savings and Credit Cooperatives in Kenya, we at KUSCCO have been at the forefront of efforts to form and develop strong and viable SACCOs. Our key roles at KUSCCO – as the umbrella body for SACCOs – are mainly advocacy and representation.

Training Officer

  • Location; Nairobi

JOB REF: CCO 007/2022

Duties /Responsibilities

  • Develop and implement Training calendar
  • Conduct training needs analysis
  • Marketing of Training programs
  • Writing training proposals to clients
  • Administer training programs
  • Coordinate training programs
  • Coordinate  and support training activities
  • Conduct evaluations to identify areas of improvement
  • Facilitate production of certificates
  • Report writing based on training department indicators
  • Ensuring collection of training activities fees

Job requirement

  • Bachelor’s degree in a business-related field
  • A minimum of 3 years’ experience in training and development.
  • Back ground in Cooperative management, financial institution will be an added advantage
  • Track record in developing and executing successful training programs.
  • Hands-on experience coordinating multiple training events in a corporate setting
  • Proven ability to complete full training cycle (needs assessment, plan, develop, coordinate, monitor and evaluate)
  • Adequate knowledge of learning management systems and web delivery tools
  • Familiarity with traditional and modern job training methods and techniques
  • MS Office/Excel/PowerPoint proficiency.
  • Attention to detail, written, verbal communication and interpersonal skills
  • Organizational, planning and time management skills

Research Officer

  • Location; Nairobi

JOB REF: CCO 006/2022

Duties /Responsibilities

  • Conduct research with an aim of drafting relevant policy papers;
  • Support the organization and management on events, meetings and campaigns to ensure the implementation of the research, policy and advocacy programs;
  • Track, scan and analyze policy and advocacy environment, recommending strategic opportunities for KUSCCO engagement in undertaking advocacy/policy specific analysis;
  • Keep abreast with key issues related to the work of KUSCCO including monitoring of policy related activities of key stakeholders;
  • Represent KUSCCO at public engagement events;
  • Facilitate, participate, take notes and prepare minutes and coordinate agenda of policy and advocacy activities;
  • Build and maintain relationships with KUSCCO stakeholders;
  • Contribute to the development of reports and feedbacks advocacy issues/funders and partners.
  • In collaboration with Advocacy manager key stakeholders, identify and lead resource mobilization development opportunities contributing to concept and proposal development and donor reports;
  • Establish and maintain all documentation, data and information systems related to research, policy and advocacy;
  • Develop policy and research tools, frameworks and curriculum to strengthen the advocacy capacity of KUSCCO staff and primary stakeholders

Job requirement

  • Bachelor’s Degree in a relevant subject (Public Policy, Political Sciences, Economics) Certificate in Research methods, policy or advocacy
  • 3years experience in research, policy and advocacy initiatives in a non—profit making organization
  • Experience in qualitative and quantitative research methodologies
  • Experience in conducting policy analysis and synthesizing technical information and materials for decision making for advocacy actions
  • Experience in management and coordination of research, policy and advocacy-related events
  • Knowledge of data analysis software e.g. SPSS, Stata etc
  • Excellent oral and written communication skills for a range of audiences
  • Strong research and policy development skills
  • Presentation, training and facilitation skills
  • Excellent interpersonal and negotiation skills
  • Strong planning and project management skills

Legal Officer

JOB REF: CCO 005/2022

Duties /Responsibilities

  • Advising the organization on all legal matters that may arise in its operations;
  • Drawing and vetting of contracts, agreements and other legal documents;
  • Negotiating for contracts;
  • Following up on cases filed against the organization and preparation of legal reports and opinions;
  • Undertaking legal research;
  • Liaising with external lawyers and the state law office on all cases filed against the organization to ensure instructions, witnesses and statements are procured on time;
  • Developing, implementing and reviewing legal policies and procedures to ensure that they are in accord with the existing legislation;
  • Coordinating the organization’s complaint management system;
  • Advising the organization on the legislation that affect the organization and changes made thereof;
  • Monitoring compliance with legal and statutory requirements of the organization;
  • Providing necessary support in the board secretarial function;
  • Providing of day to day legal and regulatory support to the functional areas covering general compliance queries and reviews.

Job requirement

  • Have a Bachelor of Laws (LL.B) degree from a recognized institution;
  • Postgraduate Diploma in Law from Kenya School of Law;
  • Admission to the Roll of Advocates of the High Court of Kenya;
  • Be a member of the Law Society of Kenya (LSK)
  • Possession of a current Law Practicing Certificate;
  • Knowledge of relevant legislation and case laws in order to articulate Legal matters
  • High Integrity;
  • Analytical and problem solving skills in order to resolve complex legal issues and find suitable solutions;
  • Organisational skills;
  • Knowledge of administrative and legal processes.

Customer Care Officer

  • Location; Nairobi

JOB REF: CCO 004/2022

Duties /Responsibilities

  • Ensure provision of quality service to customers
  • Handling various routine inquiries received by phone and emails from internal and external stakeholder (Telephone management)
  • Directing queries to relevant officers and ensuring that feedback is promptly given
  • Assist clients/members with completing documentation as may be required and opening of accounts
  • Registration and handling of customer complaints
  • Receiving walk in clients
  • Manage, maintain and update Client’s data/ office records
  • Following up on clients to constantly ensure we meet our service standards
  • Responding to clients enquiries through phone calls, messages and emails
  • Doing weekly, monthly and annual reports to the supervisor regarding customer service

Job requirement

  • Diploma or degree in Business Management or any related Course.
  • At least 2 Years’ experience in Customer care position with sales experience as an added advantage
  • People Management skills.
  • Pleasant personality & Good interpersonal skills.
  • Knowledge & Competencies of Computer skills.
  • Planning skills and Communication Skills (Written and oral).
  • Keen to Detail
  • Integrity, Professionalism and Unquestionable ethics

Credit Control Officer

  • Location; Nairobi

JOB REF: CCU 003/2022

Duties /Responsibilities

  • Carry out debt collection activities
  • Work out repayment plan; final options with debtors, restructure and advise on the way forward when all debt collection effort is no longer viable.
  • Ensure integrity of debtors’ database
  • Arrange interviews for debtors who wish to come in and discuss repayment plans
  • Preparation and submission of weekly, monthly, quarterly, bi-annual and yearly reports to the management
  • Ensure timely debt collection and reconciliation of accounts
  • Carry out periodic visits to regions on debt recovery
  • Prepare weekly and monthly collection reports.
  • Ensuring credit and collection policies and procedures are followed within your team
  • Any other duties that may be assigned from time to time by management

Job Requirements

  • Bachelor’s degree in Commerce (Accounting option) or equivalent
  • Member of professional body :-CPA K/ CCP
  • A minimum three (3) years progressive working experience in a dynamic financial service organization.
  • In depth knowledge of modern Credit Management Systems & Processes.
  • Excellent numerical analytical and problem solving skills

Marketing Executive

  • Location; Nairobi

JOB REF: ME 002/2022

Duties/Responsibilities

  • Prospecting and recruitment of new Business
  • Retention  of existing business
  • Customer relationship management of the clients
  • Cross selling of all Union products
  • Preparation of regular reports
  • Conducting Market research
  • Visit clients to get complaints/comments and handling complaints at the field level
  • Liaison office in charge of ensuring that information is disseminated to members on time
  • Maintenance and management of clients records
  • Collection of competitor’s intelligence and reporting of the same to Branch Manager
  • Timely collection of payments

Job Requirements

  • A Bachelor’s degree in Marketing or Business related field
  • A minimum three years progressive working experience in a dynamic financial service organization.
  • Proven track record in implementing marketing successful programs.
  • Business and ICT savvy.
  • Creative and innovative.
  • Excellent communication, influencing and presentation skills.

How to Apply

If you meet the specific requirements for the position of interest, apply online paying keen attention to the following two (2) step process; By filling in the data form from the link https://forms.gle/oz22pDyURSA39ser5. Followed by Sending an Application Letter addressed to: The Group Managing Director KUSCCO Center 4th Floor Upper Hill, Kilimanjaro Avenue P.O. box 28403-00200 Nairobi. Together with a detailed Curriculum Vitae (CV), indicating current and expected salary, contacts of at least three references and daytime telephone. Attach copies of certificates/testimonial and email to recruitment@kuscco.com. Application deadline: 7th October, 2022 at 5:00pm. Only short listed candidates will be contacted. Interested and qualified? Go to KUSCCO Ltd on docs.google.com to apply

Job Categories: Many positions. Job Types: Full-Time.

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