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24 Sep 2021

Full-Time Latest Jobs at Equity Bank (5 Positions)

Equity Bank Kenya – Posted by Sunlit Centre Kenya Nairobi, Nairobi County, Kenya

Job Description

Equity Bank Limited (The “Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 – 00200 Nairobi.

Claims Officer

Description

Equity Afia (EQA) was established in 2015 under the umbrella of the Equity Group Foundation in response to the growing need for affordable and accessible quality healthcare for Kenyans.

The Equity Afia clinic network has over 44 medical centres in 17 counties across the country operated in a franchise model. The facilities are run by qualified and experienced doctors who are alumni of the Equity Leaders Program to offer affordable, high quality integrated 7 standardized health services.

Department: Equity Afia

Responsibilities

  • Reporting to the Credit Controller, the successful candidate will be responsible for the following amongst others:
  • Coordinate collection of invoices and supporting documents in a central point.
  • Carry out vetting of claim forms and invoices against scheme rules for complete documentation before dispatch.
  • Carry out Invoice approval and batching in the system.
  • Carry out physical Dispatch to the Insurance or Corporations.
  • Maintain a record of all the invoices dispatched.
  • Maintain returned invoices tracker and re-submit all returned invoices.
  • Carry out proper back up and filing of claims support documents.
  • Communicate to Internal Customer (Staff) on any updates from third party Customers, concerning the Claim Process
  • Any other duty as assigned by the supervisor in line with the job description.

Qualifications

  • Degree in any business-related discipline

 Experience / Competencies

  •  2 years working experience in a similar position preferably in a service industry.
  •  Excellent customer service skills.
  • Self-motivated and ability to work under pressure.
  • Produce quality work, with accuracy & efficiency.
  • Team-player with good inter-personal skills.

Pharmacy Supply chain, Procurement & Pharmacy Quality Coordinator

Description

Equity Afia (EQA) was established in 2015 under the umbrella of the Equity Group Foundation in response to the growing need for affordable and accessible quality healthcare for Kenyans.

The Equity Afia clinic network has over 44 medical centres in 17 counties across the country operated in a franchise model. The facilities are run by qualified and experienced doctors who are alumni of the Equity Leaders Program to offer affordable, high quality integrated 7 standardized health services.

Department: Equity Afia

Responsibilities

The Pharmacy Supply chain, Procurement & Pharmacy Quality Coordinator shall lead procurement of pharmaceuticals, drugs, reagents, and medical consumables.

They shall be responsible for coordinating all activities relating to procurement of medicines, delivery to clinics and quality management specifically:

  • Drug Procurement
    • Facilitating the procurement of medicines that meet prescribed safety and health standards at a cost-effective price.
    • Provide technical pharmaceutical supply chain management by ensuring adequate securing, quantification, procurement, scientific order management, logistics order management, planning, forecasting on pharmaceutical supply chain for all Equity Afia clinics
    • Liaise with authorized drug suppliers and distributors on new products and updates.
    • Ensuring that orders are at par with the budget/ projections based on clinic visit trends
    • Reviewing purchase orders and other documentation as submitted from clinics to ensure accuracy prior to consolidation.
    • Establish and maintain relationships with suppliers and distributors of medicines and negotiates for suitable prices.
  • Inventory
    • Maintaining a view of inventory levels at clinics based on budgeted for inventory days
    • Supporting clinics on Stock holding management & supporting to avoid stock outs and overstocking at clinic level.
    • Maintaining a view of outstanding invoices due to pharmaceutical suppliers
    • Working with suppliers to determineanticipated shortages and pre-plan accordingly to forestall stock out and managing emergency stock to be made available during stock-outs.
    • Reviewing all documentation received in their office to ensure the procedures for procurement of drugs followed the proper pharmacy policies.
  • Regulatory:
    • Ensuring that various rules and regulations and licencing requirements are in place and adhered to regarding procurement and management of drugs for Equity Afia clinics.
    • Ensuring that the procedures regarding purchasing, storage, and distribution of drugs from the pharmacy follow the prescribed legal polices.
  • Quality Services
    • Supporting the formulation, implementation & adherence to internal policies, guidelines and standard operating procedures governing pharmacy practice.
    • Receive reports and complaints on efficiency of drugs, and deal with drug recalls.
    • Handle procedures related to drug recalls, management of returns, expiries, and central reporting of adverse drug reactions
    • Support centralaudit of prescriptions to reduce pharmacy dispensing errors and promote affordability
    • Coordinate & conduct both internal and external audits to ensure compliance closure on the corrective and preventive actions (CAPA).
    • participate in CPD & other training programs with other healthcare professionals to ensure they dispense quality services to patients.
  • Billing & Finance
    • Ensure supply chain agreements are in place with all suppliers.
    • Ensure drug pricing sits well within HMIS for proper application of pricing.
    • Ensure supplier invoices are received in a timely manner and collaborate with Accounts payable on reconciliation of creditor/ drug supplier accounts
    • They will support the role of clinic pharmacy technologists and head office accounts payable accountants.
    • Continually check pharmacy module of HMIS functionality and report any issues asap.
    • Guide clinics on pharmacy stock take procedure and reporting
    • Monitor operational performance of the suppliers against agreed service levels

Qualifications

  • Diploma in Pharmaceutical Technology
  • Certificate or Diploma in Procurement is an added asset.

Experience / Competencies

  • At least 5 years’ post-qualification experience.
  • At least 2-years experience in a pharmacy procurement role health context.
  • Strong communication (spoken and written), interpersonal and organization skills
  • Experience and competence in analysis & report writing.
  • Proficiency in Microsoft applications including Word, Excel, and Outlook.
  • Demonstrated ability to coordinate and supervise teams
  • Able to prioritise clearly, oversee multiple tasks, set clear objectives & work across teams.
  • Capacity to work under pressure and manage personal stress levels.
  • Creative, open-minded, flexible, self-learner.
  • Team-player with good inter-personal skills.

 

Head of Clinical Services, Equity Afia

Description

Equity Afia (EQA) was established in 2015 under the umbrella of the Equity Group Foundation in response to the growing need for affordable and accessible quality healthcare for Kenyans.

The Equity Afia clinic network has over 44 medical centres in 17 counties across the country operated in a franchise model. The facilities are run by qualified and experienced doctors who are alumni of the Equity Leaders Program to offer affordable, high quality integrated 7 standardized health services.

Department: Equity Group Foundation, Health Pillar

Responsibilities

The Head of Clinical Services will lead Equity Afia Clinic Operations & Quality Assurance initiatives. They will support effective application of quality standards and procedures to strengthen all clinical services offered by Equity Afia. They shall directly supervise all clinical departments & support revenue generating clinic initiatives. They shall be responsible for:

  • Facilitating the implementation of Equity Afia strategic and business plans from the clinical services perspective.
  • Offering leadership in all clinical departments, working with multi-disciplinary teams.
  • Ensuring clinical SOPs, guidelines and pathways are in place, implemented, monitored, and revised and updated as necessary.
  • Positively engaging all relevant stakeholders to maximize value for Equity Afia
  • Ensuring adequate and efficient staffing levels are achieved in the relevant clinical departments by supporting the clinics in planning, recruitment processes, scheduling processes, performance management & staff relations.
  • Contributing to business development and operations through growth of business in scope of service and volume to ensure new services introduced within agreed timelines.
  • Leading Clinical Quality processes in line with the goals of Equity Afia to offer comprehensive affordable high-quality services & drive continuous clinical improvement.
  • Leading Continuous Medical Education and other relevant learning programs.
  • Contributing to exemplar customer experience at Equity Afia by addressing relevant customer concerns timely ensure sustained high customer satisfaction.
  • Ensuring all clinical staff and Equity Afia facilities have valid and up to date licenses.
  • Preparing timely clinical and quality reports as due daily, weekly, monthly, quarterly and monthly.
  • Ensuring goals are met in areas including customer satisfaction, safety, quality and team member performance.

Qualifications

  • Bachelors degree in Medicine (MBChB, MBBS, MD)
  • Master’s degree – MBA, MPH, Msc, Health Systems Managment presents an added advantage.

Experience / Competencies

  • 5 years’ post-qualification experience in a busy private set-up
  • At least 3-years expeerience in supervisory / management role in health context.
  • Strong communications skills (spoken and written).
  • Experience and strong competence in analysis & report writing.
  • Proficiency in Microsoft applications including Word, Excel, and Outlook.
  • Demonstrated ability to prioritise clearly, oversee multiple tasks, set clear objectives & work across teams.
  • Capacity to work under pressure and manage personal stress levels.
  • Creative, open-minded, flexible, self-learner.
  • Team-player with good inter-personal skills.

 

Business Development & Customer Experience Manager

Job Description

Equity Group Foundation (EGF) is a non-profit implementing foundation set up in 2008 as the social arm of Equity Group Holdings with the aim of transforming the lives and livelihoods of our people socially and economically by availing modern, inclusive financial services that maximize their opportunities.

The Health Pillar of EGF seeks a program manager to be responsible for supporting the execution of Health programs, initiatives, and activities. The successful individual will be tasked with assisting the GM Health in developing programs to support the Foundation’s strategic direction, as well as actively contributing to creation and management of Health pillar long-term goals. Additionally, the Business Development & Customer Experience Manager will support the development of budgets and operating plans for health pillar programs and originating program funding proposals.

Department: Equity Group Foundation, Health Pillar

Responsibilities

  • The Business Development & Customer Experience Manager will be tasked with supporting Equity Afia clinics to achieve and sustain exceptional customer experience, clinic visits and revenue growth while actively promoting affordability.
  • They shall be responsible for:
  • Leading the execution of Equity Afia brand & customer service strategy
  • Leading continuous improvement of customer experience while ensuring customer relation programs are well executed.
  • Leading the development & implementation of Equity Afia marketing & communication plan
  • Developing a customer service excellence strategy to ensure high level of client’s retention
  • Initiatives to ensure maximum brand awareness and visibility
  • Managing and guiding clinic business development resources on relationship marketing
  • Providing in-depth market, industry and competitive analysis and market positioning and relevant reports to management on healthcare industry
  • Developing merchandising and marketing materials to enhance brand awareness
  • Fostering a good relationship with all insurance partners & direct billing accounts
  • Preparing the business development, sales and marketing budget and plans
  • Managing and monitoring the customer feedback systems
  • Working with relevant partners and stakeholders to develop effective a marketing campaign
  • Monitoring and reporting on clinic visit trends to anticipate areas of intervention

Qualifications

  • BCom Marketing or Business Related degree
  • MBA and added advantage
  • Membership to the relevant professional bodies (eg. CIM, MSK) preferred
  • Experience in a sales and marketing function for at least 5 years, 3 of which should be at management level.
  • Experience in the health sector will be an added advantage.

Experience / Competencies

  • Possess a high-level business acumen and ability to display orientation to market dynamics for business growth
  • Proven Leadership skills, good inter-personal skills, and ability to build personal relationships with other members of staff, & stakeholders
  • highly driven and results oriented
  • Experience in managing strategy, diversity, driving financial performance, team productivity, & championing customer focus
  • Proven track record in delivering results.
  • Excellent networking skills
  • Very good analytical skills
  • Strong communications skills (spoken and written).
  • Capacity to work under pressure and manage personal stress levels.
  • Creative, open-minded, flexible, self-learner.
  • Team-player with good inter-personal skill

 

Accountant – Accounts Payable – Equity Afia

Description

Equity Afia (EQA) was established in 2015 under the umbrella of the Equity Group Foundation in response to the growing need for affordable and accessible quality healthcare for Kenyans.

The Equity Afia clinic network has over 44 medical centres in 17 counties across the country operated in a franchise model. The facilities are run by qualified and experienced doctors who are alumni of the Equity Leaders Program to offer affordable, high quality integrated 7 standardized health services.

Department: Equity Afia

 

Responsibilities

The Accounts Payable Accountant shall report to the finance manager, and they shall be responsible for:

  • Obtain proper information and/or data regarding invoice payments
  • Assemble invoices to be completed for payment
  • Review invoices and requisitions for satisfactory payment approval
  • Posting, keeping track of all due Equity Afia central payments and expenditures and documentation including purchase orders, invoices, statements, etc.
  • Reconciling processed work by verifying entries and comparing system reports to balances
  • Maintaining historical records. Clarify any questionable invoice items, prices or receiving signatures
  • Initiating and processing all central payments relating to Equity Afia head office including verifying expense claims and preparing payments
  • Paying vendors by scheduling online payments and ensuring payment is received for outstanding credit
  • Responding to all supplier/vendor enquiries regarding finance
  • Preparing analyses of due accounts and producing monthly reports
  • Maintain copies of vouchers, invoices or correspondence necessary for files
  • Reconcile bank statements
  • Provide a continuous feedback loop to continue to improve the payment process
  • Ensure accurate and timely reporting of all payment activities & payable status weekly, monthly, quarterly and annually.
  • Ensuring goals are met in areas including customer satisfaction, safety, quality and performance.

Qualifications

  • CPA II & above
  • Degree in Commerce, Accounting, Business Management, Finance, Economics, Business Studies or any related degree
  • Data entry skills with attention to detail

Experience / Competencies

  • 3 years’ post-qualification experience in accounting, preferrably in the health sector
  • Prior experience in accounts payable department preferred
  • Strong presentation & communications skills.
  • Experience and strong competence in analysis & report writing.
  • Proficiency in accounting packages
  • Able to prioritise clearly, handle multiple tasks, set clear objectives & work across teams.
  • Capacity to work under pressure and manage personal stress levels.
  • Team-player with good inter-personal skills.

How to Apply

Job Categories: Banking. Job Types: Full-Time.

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