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13 Oct 2021

Full-Time Jobs at CIC Insurance Group (3 Positions)

CIC Insurance – Posted by Sunlit Centre Kenya Nairobi, Nairobi County, Kenya

Job Description

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi

Assistant Fund Administrator

Purpose

The role is accountable for day to day reconciliation of clients’ accounts with the bank statement and suspense account. The role will provide seamless and prompt purchase updates for continuous and better customer experience.

Primary Responsibilities

  1. Follow up on swift resolute of bank channel integration challenges.
  2. Prepare the suspense report and monitor suspense activity
  3. Responding to any queries/complaints on purchases
  4. Confirm disbursement of e-receipts to customers.
  5. Call clients to verify purchase details.
  6. Ensure dispatch of monthly member statements
  7. Follow up and resolve arising member statement issues
  8. Contact new clients to confirm receipt of funds, process flow and product information.
  9. Reconcile and review all cheque details, identifying bounced cheques and inform clients.

Academic Qualification

  1. A minimum of a Bachelor’s degree in Business or in a related field

Professional Qualification

  1. ACCA/CPA/CIFA (Added advantage)

Experience

  1. Up to two (2) years’ relevant experience.

Skills and Competencies

  1. Excellent communication and presentation skills
  2. Self-driven and self-motivated with demonstrated effectiveness.
  3. Ability to solve problems with urgency and accuracy
  4. Demonstrated organized and planning abilities.
  5. Team player and ability to collaborate with other team players
  6. Drive process improvements and solutions.
  7. Can work with minimal supervision and meet deadlines.

Cash Reconciliation Officer

Purpose

Responsible for reconciling transactions to ensure correctness of all clients’ information.

Primary Responsibilities

  1. Identify unmatched transactions and make follow-up with the custodian and prepare reconciliation reports to the Fund Administrators and Investment dealers;
  2. List unmatched accounts and to be remitted to the suspense accounts;
  3. Review all daily transaction entries to verify the correctness and completeness of the captured data and advise on required actions;
  4. Reconcile collection account and ensure that any wrong debit entries are rectified.
  5. Reconcile the various funds’ daily cash balances between the Custodian and the in-house systems. (Administration and Fund Management System);
  6. Prepare monthly reconciliation report of all the fund accounts and explain the variances;
  7. File the monthly portfolio valuation reports for Fund Manager and Custody;
  8. Work closely with Fund administrators, Investment dealers, Custodians and payment platform providers i.e. PesaLink;
  9. Daily review of the suspense account and ensure transfer to clients’ accounts for reconciled entries.
  10. Prepare weekly suspense position including the Aging analysis;
  11. Prepare monthly reports for transactions at risk for submission to Unclaimed Financial Assets Authority (UFFA).

Academic Qualification

  1. Bachelor’s Degree in relevant business field

Professional Qualification

  1. · ACCA/CPA/CIFA (Added advantage)

Experience

  1. Up to two (2) years’ relevant experience.

Skills and Competencies

  1. Computer literate in MS Office and other office applications.
  2. Understanding of the working environment /competitors.
  3. Technical competence in asset management operations.
  4. Excellent communication and presentation skills.
  5. Problem solving skills.
  6. Excellent interpersonal skills.
  7. Good analytical skills.
  8. High attention to detail.

 

Office Receptionist 

Purpose

The holder of the role is accountable for the day to day management of customer needs and requests as well as walk-ins. She/he will deliver operational effectiveness ensuring client enquiry resolution & excellent customer experience.

Primary Responsibilities

  1. Receiving visitors at the front desk by greeting, welcoming & directing them appropriately
  2. Answering screening and forwarding incoming phone calls
  3. Receiving and sorting daily mail/deliveries
  4. Ensure proper management of reception area
  5. Provide basic and accurate information in-person and via phone/email
  6. Order front office supplies and keep inventory of stock
  7. Keep updated records of office expenses and costs
  8. Perform other clerical receptionist duties such as filing, photocopying, minute taking

Academic Qualifications  

  1. A minimum of a Diploma in Business or in a related field

Professional Qualifications 

  1. Progress towards relevant professional field (added advantage)

Experience 

  1. Up to one (1) year relevant experience

Skills and Attributes 

  1. Strong interpersonal skills.
  2. Excellent written and oral communication abilities.
  3. Time management and multi-tasking skills.
  4. Excellent attention to detail.
  5. Ability to exercise prudent judgment.

How to Apply

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://cic.co.ke/job–application/ clearly indicating the position being applied for. The application should reach us by close of business before the deadline. Please note only short listed candidates will be contacted. Interested and qualified? Go to CIC Insurance on cic.co.ke to apply

Job Categories: Insurance. Job Types: Full-Time.

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