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15 Jan 2022

Full-Time Job Openings at KCB Bank (2 Positions)

Sunlit Centre Kenya Nairobi, Nairobi County, Kenya

Job Description

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016.

Application Support Engineer

The Position:

The role holder will ensure the 24/7 stability, integrity, and efficient operation of the Software Systems and appliances that support core business, through proven communication, analytical, problem-solving skills, and innovation to help identify, communicate, and resolve issues to maximize the benefit of IT systems investments for the entire KCB Group.

Key Responsibilities:

  • Collaborate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
  • Implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and update schedules to ensure optimum uptime and service availability.
  • Conduct research on software systems products to justify recommendations and to support purchasing efforts.
  • Participate in system acquisition process.
  • Propose and create system design models, specifications, diagrams, charts, and implementation roadmaps to provide strategic direction to the business.
  • Perform recovery and testing of systems and processes in accordance with the company’s disaster recovery and business continuity strategies.
  • Create and maintain documentation as it relates to system configuration, mapping, and processes.
  • Create and maintaining best practice policies and procedures for business users; ensuring that there are adequate controls around that all service improvements are managed effectively and meet the needs of the organization.

The Person:

For the above position, the successful applicant should have the following:

  • University degree from a recognized institution in an IT or related field.
  • Professional qualifications such as MCSE/ MCSA/ ITIL/ LINUX/ UNIX is required.
  • At least 3 years Technology experience with hands on experience in:
  1. Computing platforms, operating systems, and databases.
  2. Application software installation and support.
  3. Quality assurance in relation to large & complex computer systems, applications & databases.
  • Experience in methods & techniques for installation, administration, monitoring, upgrading and problem resolution of central application software systems.
  • Knowledge and experience in basic budgeting, contracting, purchasing practices, policies, and procedures in an IT environment.
  • Exceptional communication, presentation, and customer relationship skills.

The above position is demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

Regional Forex Marshall

The Position:

To generate foreign exchange revenue from KCB customer base through negotiation of exchange rates, acquiring and managing new client relationships as well as providing Treasury solutions for the existing clientele.

Key Responsibilities:

  • Re-activation of dormant FX business from clients who have accounts with KCB.
  • New to Bank acquisition of Importers and Exporter-Profitably winning business from competition.
  • Opening of accounts for new clients.
  • Pro-active Relationship management of clients in portfolio.
  • Periodic client events to appreciate clients as well as update on recent local and global market developments and the impact these have to their business in terms of currency movement.
  • Onboarding clients to ibank to increase efficiency in service delivery.

Daily Responsibilities:

  • Drive and monitor performance of sectors under management.
  • Direct sales and marketing through telephone calls with existing clients and new prospects.
  • Manage existing clients’ expectations in regard to foreign exchange and other related services
  • Make physical visits to both existing and prospective customers
  • Manage and input entries as a result of foreign exchange transactions

Job Requirements:

For the above position, the successful applicant should have the following:

  • Bachelor’s degree from an Institution recognized by CUE
  • Possession of ACI Certificate is added advantage
  • 3 years’ experience in Retail Sales and Relationship Management covering a portfolio of Micro and SME Clientele
  • Sound knowledge of Treasury products and services in Banking Industry with strong commercial acumen
  • Strong analytical and problem-solving skills
  • Excellent verbal and interpersonal skills; persuasive with corporate presence.

How to Apply

Use the link(s) below to apply on company website.

Job Categories: Banking. Job Types: Full-Time.


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