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26 Feb 2018

Full-Time ICT System Engineer Jobs

ICT Company – Posted by Sunlit Centre Kenya Nairobi, Nairobi County, Kenya

Job Description

ICT System Engineer Job at a well-established ICT company

Our client is a well-established ICT company dealing with office automation and systems integration solutions. They seek to a hire an experienced and qualified Senior Systems Engineer to provide hands on expertise in implementing and supporting the design and integration of Enterprise solutions and be a business enabler for enhancing Enterprise business growth for the organization.

Location – Nairobi

Salary – 250 – 300K

Responsibilities

  • Take charge of project implementations from initiation phase to sign off phase, work with the team in ensuring timely implementations of projects.
  • Manage team in mentoring, coaching, guiding and motivation.
  • Ensure error free implementations and based on industry’s best practices.
  • Responsible for supporting customers by ensuring SLA Adherence.
  • Prepares plan for the team on weekly basis and monitors the team closely to ensure smooth and timely implementations and service delivery.
  • Responsible for ensuring high CSAT (Customer Satisfaction)
  • Create career succession, progression, training plans for the team.
  • Provide timely reports to immediate supervisor
  • Attend Customer meetings and develop working relationship with all relevant partners such as HPE, Oracle, IBM, DellEMC, VMWare etc.
  • Proactively or as advised attend internal and external trainings events to develop relevant knowledge and skills.
  • Evaluate new products and assist with internal training as required; production of all supporting documentation, Technical and business design documents, Customer and in house Training documents.
  • Provide effort estimation to Presales / Sales teams where required
  • Identify new technologies which would help organization and customers and create Partner Ecosystem
  • Work closely with the larger team and act as SME (Subject Matter Expert)
  • Provide design assistance where required to Presales teams.
  • Develop initiatives to resolve underlying issues that go beyond the immediate problem
  • Takes steps to minimize risks

Qualifications

  • Degree in ICT or related field of study
  • MUST have Oracle, HPE, IBM, DellEMC, VMWare, Hitachi, RedHat Technical Certifications.
  • Atleast 8 years’ hands on experience working with systems integrators.
  • Maintain up to date Certifications in relevant technologies and be part of Specialization initiatives of the Organization by being certified in newer technologies or as the need be.
  • Possess excellent verbal and written communications skills
  • Proactively shares knowledge and experience.
  • Fosters a positive work environment.

Job Categories: Engineering. Job Types: Full-Time.

Endless.

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