Education Requirements

• Bachelor’s Degree in HRM, Business Administration, Commerce (HR Option), Industrial Relations, or Organizational Development
• Diploma in HR Management (mandatory if degree not HR-based)
• CHRP-K / IHRM Membership (Advantage)
• Computer proficiency training in MS Office

Core Professional Skills

• Recruitment & Selection support
• Onboarding & staff induction
• HR Records Management
• Time & Attendance Monitoring
• Payroll data support
• Training coordination
• Performance management support
• Disciplinary & grievance documentation
• Exit and clearance process support

Knowledge Requirements

• Kenyan Labour Laws
• Employment Act 2007, OSHA, WIBA
• Statutory deductions (NSSF, NHIF, PAYE)
• Compensation & benefits structure
• GDPR-level confidentiality expectations

Work Experience

• 1–3 years HR support role experience
• Experience working with multi-subsidiary organizations
• Exposure to disciplinary documentation

Technical Skills

• MS Excel (Lookups, pivot tables)
• HR Software (HRIS/ERP)
• Digital record archiving
• Professional email communication

Behavioral & Soft Skills

• Integrity & confidentiality handling
• Excellent communication
• Detail-oriented
• Conflict resolution
• Team collaboration

Key Competencies

• Analytical thinking
• Decision support capability
• Documentation accuracy

Internal Processes Knowledge

• Staff appraisals support
• Contract expiry tracking
• Induction procedures
• Disciplinary committee support
• Training support
• Attendance dashboards

Compliance Knowledge

• Statutory deduction processes
• Staff clearance protocols
• Workplace investigations
• Safety policies (OSHA)

Operational Output Expectations

• Timely HR reports
• Accurate staff record updates
• Leave tracking
• Training logs
• Staff discipline monitoring

Industry Exposure Advantage

• Construction labour handling
• Property management staffing
• Security guard compliance
• Exhibition temporary staffing