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23 Jun 2017

Part-Time Customer Service Representatives Jobs in Nairobi Kenya (Many Positions)

Reputable Organization – Posted by Sunlit Centre Kenya Nairobi, Nairobi County, Kenya

Job Description

Customer Service Representative (Part Time)

Location: Nairobi

Industry: BPO

Are you a female student pursuing a Certificate, Diploma or a Degree in 1st or 2nd year of your study in any field?

Flexi Personnel is looking for enthusiastic and self-motivated customer Service representatives with a clear accent, flexible to work for a leading online technology company that owns and operates 35 specialized niche dating sites on shift basis.

The ideal candidate must have outstanding computer skills and ready to work in a call centre.

Key Responsibilities

  • Screening and moderating user submitted content, answering support requests and performing support functions.
  • Moderating and screening written user content on Profiles
  • Moderating and screening user submitted photos
  • Answering Online Help Requests
  • Answering telephone support requests
  • Processing Testimonials (depending on language)
  • Various support tasks assigned

Key Skills and Competences

  • Internet and Computer literate
  • Passion for Customer Service
  • Ability to respond promptly to customer inquiries
  • Ability to multitask and take up more workload when required
  • Outstanding language skills (grammatically correct, can express things clearly)
  • Ability to work with multiple tabs and multiple browsers efficiently in a web browser based support system (speed and accuracy are important)
  • Very good work ethics (is reliable, motivated, professional)

How to Apply

To book your slot for the interviews, kindly call 0716266852 from 3.00 pm to 4.00 pm on 21st June 2017. NB: Flexi Personnel Ltd does not charge candidates for job placement.

Job Categories: Customer Service. Job Types: Part-Time.


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